Privacy Policy

Last updated: March 18, 2026

1. Who We Are

Mandi Studios E.I.R.L. is a company incorporated under the laws of the Republic of Chile. We develop and publish mobile applications and games.

This Privacy Policy explains how we collect, use, and protect your information when you use our apps and services ("Services").

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address) when you create an account.
  • User-generated content you submit within our apps.
  • Communications when you contact us for support.

2.2 Information Collected Automatically

  • Device information (device model, operating system version, unique device identifiers).
  • Usage data (app features used, session duration, crash logs).
  • IP address and general location (country/region level only).

2.3 Information from Third Parties

We may receive analytics data from third-party services such as Apple App Analytics and crash reporting tools to improve our apps.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Process transactions and manage your account.
  • Send important updates, security alerts, and support messages.
  • Analyze usage patterns to enhance user experience.
  • Detect, prevent, and address technical issues or fraud.
  • Comply with legal obligations.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service providers: trusted third parties that help us operate our Services (e.g., hosting, analytics, crash reporting), bound by confidentiality agreements.
  • Legal requirements: when required by law, regulation, or legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.
  • With your consent: when you have given us explicit permission.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing activities.
  • Request data portability.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

9. Third-Party Links & Services

Our apps may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Chile. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mandi Studios E.I.R.L.
Country: Chile
Email: [email protected]
Website: mandistudios.com